Game Operation Lead

Games

Description

We are looking for a sharp and passionate Game Operation Lead for Papaya.

In this role, you will be part of our winning Operations Team, responsible for enabling ongoing live operation activities utilizing our in-house developed Backend Admin System affecting thousands of players across the world on multiple cross-platform games.

The Operations team is responsible for operating monetization, economy, product & analytics activities across multiple games through the company Back End Admin system: setting up promotions, A/B tests, controlling game features, creating pricing configurations, segmentation, etc.



Responsibilities

  • Directly manage, train & lead the Operations team, consisting of employees in Israeli site & offshore
  • Responsible for ensuring the smooth running of the Live Operations Calendar and AB Tests in the production environment throughout different time zones, games & platforms
  • Work alongside the QA team to make sure new features are developed & released according to the planned vision & requirements
  • Take ownership of our Backend Admin system new features design, development, upgrades, and implementation in a production environment
  • Daily monitor of ongoing operations & stability of the back end system. Handle production incidents to a quick solution & improve work processes
  • Work closely with all cross-company departments to make ideas into reality
  • Maintain & develop the team’s Knowledge base, alongside workflows and methods


Requirements

  • At least 4 years of hands-on experience as Technical Operation Specialist / Configuration Specialist / Technical Support / Technical Project Manager / Business Operation Specialist
  • At least 2 years of experience leading operational teams while taking full ownership of significant cross-company projects
  • Strong computer skills, the ability to operate multiple applications and platforms simultaneously
  • Strong problem solving / troubleshooting skills
  • Proactive and creative with the drive to improve and continuously learn
  • Exceptional time management skills & workload prioritization
  • English proficiency both spoken and written
  • Availability to work off-hours per need

Advantages

  • Previous work experience in the field of Mobile Gaming Big Advantag
  • Managerial experience- Big advantage
  • Technical background (Backend Systems Operations / Programming / SQL knowledge)